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Measure all your body jewelry

FAQ Home Page

Help Center

 

Order Questions
Do I need an account / login to place an order?
You do not need an account to place an order. You can check out as a guest. But as a guest, you would not have access to the following: your order history, saved payment methods, or a wish list...
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How do I check the status of my order?
First, CHECK YOUR EMAIL INBOX. Chances are we have already emailed you regarding your order status. You can also check the status of your order by clicking the Order Status link at the bottom of every page...
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I have a problem with my order. How do I change, cancel or return my order?
If you need to change your order, cancel anything on your order, report a problem with your order or start a return, contact us and we will be happy to assist you...
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What do "quantity in stock" and "pre-order" mean?
Here's all the information you need on our quantity in stock and pre-order items...
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How do I use a wish list?
A wish list is a convenient way for you to keep track of products that you like, but are not ready to buy. Items from a wish list can be shared with others or added to the shopping cart...
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How do I sign up for the newsletter?
Subscribe to our newsletter below...
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What is a Card Security Code?
The Card Security Code (CSC) is a 3- or 4-digit number printed on your credit card. It provides added security when you use your card on the Internet or over the phone...
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Store Policies
Is SteelNavel.com safe and secure?
Yes. We stay current with all encryption and security technologies. On any website, look for the lock at the beginning of the URL.
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What is the SteelNavel.com privacy policy?
Steel Navel is committed to ensuring that your privacy is protected...
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Payment Questions
My payment didn't go through. Why? What do I do?
There are several reasons why your bank may have declined your payment...
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What are all my SteelNavel.com payment options? ( Credit Card, PayPal )
You may pay for your order with the following payment methods using our secure server: Visa, MasterCard, Discover , American Express and PayPal...
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How do I pay in U.S. funds?

If you do not live in the U.S., you can pay by credit card or PayPal. They will calculate the currency conversion for you automatically. Your statement will show your payment in your local currency...

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Shipment Questions
Shipping/Deliver: Are there COVID-19 shipping restrictions? ( International )
There are currently no United States Postal Service restrictions to any countries.
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Shipping/Deliver: How do I get free or reduced shipping? ( U.S.A. & International )
We offer free and discounted shipping...
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Shipping/Deliver: How long will it take for my order to arrive? ( U.S.A. & International )
Orders for in stock items are generally shipped same or next business day. For pre-order items, you will receive an email with a scheduled shipping date. We will send you the package tracking number...
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Shipping/Deliver: Do you ship outside the U.S.? ( International )
We are located in the U.S. and can ship to most countries via U.S. Postal Service First Class International or USPS Priority Mail International. We can also ship to some countries via Fed Ex...
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Shipping/Deliver: What is the Steel Navel shipping policy? ( U.S.A. & International )
We ship using USPS and FedEx...
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Returns
What if I order the wrong thing? How do I return an item?
Your satisfaction is our top priority. If there is ever a problem with an order, we'll do our very best to remedy the situation...
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Piercing Information
APP: Suggested Aftercare for Body Piercings
The following aftercare guidelines for facial and body piercings are courtesy of the Association of Professional Piercers...
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APP: Suggested Aftercare for Oral Piercings
The following aftercare guidelines for oral piercings are courtesy of the Association of Professional Piercers...
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APP: Stretching Your Piercing
The following stretching guidelines are courtesy of the Association of Professional Piercers...
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How to Order Body Jewelry
How can I buy stuff at a discount ? ( Deals / Discount Code )
The best way is to subscribe to our newsletter...
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How do I order navel jewelry?

To choose the best size of navel jewelry for yourself depends on a few things. First, which type of jewelry are you purchasing? A curved barbell is probably the most common for a navel piercing, and the easiest to measure yourself for. You may also choose a captive bead ring...

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How do I order eyebrow jewelry?
Eyebrow piercings are typically pierced with captive bead rings, bent barbells, or straight barbells. Circular barbells may also be worn. For barbells, the most common gauges for eyebrow piercings are...
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How do I order labret (lip) jewelry?
Choosing the right ring or labret depends on how thick your lip/mouth tissue is where the piercing is placed. It can vary quite a bit from person to person...
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How do I order nipple jewelry?
To choose the best size nipple jewelry for yourself depends on a few things...
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Body Jewelry Basics
Measurement: How is body jewelry measured? Gauge and Size.
Please see our Gauge and Size Reference page for all the details...
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Body Jewelry Materials and How to Care for Them
Learn about body jewelry materials and how to care for them...
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How does captive bead ring jewelry work?
Captive bead rings can be tricky! The bead is dimpled on each side and is held captive by the tension of the two ends of the ring...
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How does segment ring jewelry work?
Segment rings can be tricky to open, especially large gauge segment rings. The segment portion of the ring has little "nubs" that fit into corresponding holes in the ring ends...
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What is internal threading? What is external threading? What is threadless jewelry?
Jewelry threading refers to where the threading is in relationship to the post and the end...
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What is the actual gauge size of Gorilla Glass brand body jewelry
The gauge choices we provide on our product pages are the nearest equivalents to the millimeter gauge...
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Measurement: O-rings
O-rings measure one gauge smaller than your jewelry. For example, if you have 00g plugs, order 00g O-rings. They will measure as 0g. This sizing keeps the O-ring (and your jewelry!) in place...
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