|Steel Navel Body Jewelry COVID-19 Statement
We are still open, accepting orders, and shipping orders. However, in response to the COVID-19 pandemic, we have made some important changes. For the time being, we have figured out how each of us can work from home. So we are grateful to say we are still accepting and shipping orders and providing customer support, Monday – Friday, 8:00 am to 4:00 pm, while still observing all
the recommended protocols for safety from the CDC and medical experts.
Some body jewelry factories are closing temporarily. No one knows when this thing will end. So at this time, we will continue to accept pre-orders for any items, from any supplier. If a supplier closes, we will still accept pre-orders and simply add two weeks to the estimated ship date.
Our Commitment to You
: As we process orders and handle materials, we will follow all the recommended protocols: frequent hand washing of at least 20 seconds, wearing gloves, not touching our faces, no sneezing or coughing. Everything we do will be with your safety, and ours, top most in mind.
We will do our best to inform you, up front, what our best estimation is for shipping any pre-order items you select, just as we always have. Pre-orders will ship either on the normal schedule (for the suppliers still open) or when a closed factory reopens. Please be patient as we make adjustments to these dates. We will do our best.
If things go the way we all hope, when our suppliers return to their jobs, they will find our orders waiting for them. In the meantime, we will keep you up-to-date regarding any possible extension of anticipated ship dates for your new and existing orders. For example, if a supplier closes we will let you know the new anticipated ship date. If anything changes from that, we will keep you fully informed as we ourselves receive updates.
As a small, family-owned business, we sincerely appreciate your business during these trying times. We appreciate every, single order. We appreciate every act of kindness we see or read about.
Be well, friends. Our best wishes to you and yours for continued safety and good health. We are all in this, together
. And together, we will make it through to the other side.